TERMS AND CONDITIONS.
Welcome to Cupid Scents a fragrance experience rooted in love, meaning, and elegance. These Terms and Conditions govern your use of our website, products, and services. By shopping with us, you agree to the following terms.
1. About Cupid Scents
Cupid Scents is a fragrance and gifting brand dedicated to helping you express love through thoughtfully curated perfumes and luxurious packaging. Our products are made for personal enjoyment, gifting, and celebration.
2. Eligibility
To make a purchase on our site, you must be:
- At least 18 years of age (or have legal guardian consent)
- Providing accurate and truthful information
3. Ordering & Payment
All orders are processed securely through our website. We accept:
- Mobile money ONLY at the moment
- Other payment options listed at checkout will be active soon ( we'll announce when to use them)
- Prices are listed in Kenya Shillings and include applicable taxes unless stated otherwise.
4. Product Descriptions
We aim to represent all products as accurately as possible through descriptions, images, and scent profiles. However, please note:
- Packaging and bottle design may vary slightly due to seasonal availability or special collections.
- Scent is a personal experience and may vary per person.
5. Shipping & Delivery
We ship both locally and internationally. Estimated delivery times are provided at checkout.
Delays due to external courier services, customs, or weather are outside our control, but we will always support you through the process.
For full details, please see our [Shipping & Returns Policy].
6. Returns & Refunds
Due to the personal nature of fragrance, we do not accept returns once a product has been opened or used.
Refunds and replacements are only offered for:
- Damaged items
- Incorrect orders
- Requests must be made within 48 hours of receiving your package.
- Read our full [Refund Policy] here.
7. Privacy & Data Protection
Your privacy matters to us. Any personal data shared with Cupid Scents is kept secure and confidential. We never sell or share your information without your consent.
Please read our [Privacy Policy] for more details.
8. Intellectual Property
All content on our website including product images, names, scent descriptions, logo, and branding belongs to Cupid Scents and is protected by copyright laws. Please do not use or reproduce any content without permission.
9. Changes to Terms
We may update these Terms from time to time. Any changes will be posted here, and continued use of our website will indicate acceptance of the new terms.
10. Contact Us
We’re always here to help. For questions or support, please email us at:
📧 cupidscentsbycherry@gmail.com
or message us via our Instagram page: [@cupidscents]
